Emlid Support
Product support
Purchasing
User tips and cases
Already have Reach and need product support?
Choose your device
Have a question before you buy?
Choosing Reach
- Check the guide that helps you choose between Reach RS3, Reach RS2+, and Reach RX.
- Fill out this form to describe your workflow, and we’ll recommend the best Reach for you.
Pre-sale support:
- Toll Free: 888-454-1916
Direct Dial: +1 817 865 3334 (ex. 101)
Docs and tutorials
Explore our guides, video materials and case studies for pre- to post-purchasing experience:Shipping and payment
To get the shipping timeframes or payment methods view our delivery and payment policy.Ask the Emlid community
Check out our forum —there are Support tips and a lot of information from our users, so your question may already have a solution.
Ask our team
Email us at support@emlid.com or fill in the contact form. Our application engineers will reply to you within
a working day (9:00-18:00 CET).
To help us resolve your issue faster, please attach to your message:
- Reach model
- Serial number
- For RS2 / RS2+ / RX / RS3:
- Scan QR code under the SIM
- card slot cover
- For RS+ and M2/M+:
- You will find it under the bar code
- Full system report
- Emlid Flow app settings →
- System report → Generate Full
- system report
Pre-sale support:
Toll Free: 888-454-1916
Direct Dial: +1 817 865 3334 (ex. 101)