Emlid / Support

Emlid Support

Product support

Product
support

Purchasing

Purchasing

User tips and cases

User tips
and cases

Already have Reach and need product support?
Choose your device

emlid reach RS3 emlid reach RS3

Reach RS3
emlid reach RX emlid reach RX

Reach RX
emlid reach RS2+ emlid reach RS2+

Reach RS2 / RS2+

Reach RS / RS+

RTK Modules

Have a question before you buy?

Choosing Reach

Check the guides that help you choose: Pre-sale support:

Where to buy

Сhoose a purchase method convenient for you:

Docs and tutorials

Explore our guides, video materials and case studies for pre- to post-purchasing experience:

Shipping and payment

To get the shipping timeframes or payment methods view our delivery and payment policy.
Still have questions?
Contact our team via contact form.

Ask the Emlid community

Check out our forum—there are Support tips and a lot of information from our users, so your question may already have a solution.

Ask our team

Email us at info@emlid.com or fill in the contact form. Our application engineers will reply to you within
a working day (9:00-18:00 CET).

Pre-sale support:
Toll Free: 888-454-1916

Direct Dial: +1 817 865 3334 (ex. 101)

To get an answer faster, please attach to your message:
  • Reach model
  • Serial number
  • For RS2 / RS2+ / RS3 / RX:
  • Scan QR code under the SIM
  • card slot cover
  • For RS+ and M2/M+:
  • You will find it under the bar code
  • Full system report
  • Emlid Flow app settings →
  • System report → Generate Full
  • system report

To get an answer faster, please attach to your message:
  • Reach model
  • Serial number
  • For RS2/RS2+: Scan QR code under the SIM card slot cover
  • For RS+ and M2/M+: You will find it under the bar code
  • Full system report
  • Emlid Flow app settings → System report →
  • Generate Full system report

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