Emlid Support
Product
support
Purchasing
User tips
and cases
Already have Reach and need product support?
Choose your device
Have a question before you buy?
Choosing Reach
Check the guides that help you choose:- Reach RX vs Reach RS2+
- Single-band vs Multi-band
receivers - Compare features of RTK Modules and Field Ready RTK Receivers
- Toll Free: 888-454-1916
Direct Dial: +1 817 865 3334 (ex. 101)
Docs and tutorials
Explore our guides, video materials and case studies for pre- to post-purchasing experience:Shipping and payment
To get the shipping timeframes or payment methods view our delivery and payment policy.Contact our team via contact form.
Ask the Emlid community
Check out our forum—there’s a lot of information from our users, your question may already have a solution.
Ask our team
Email us at info@emlid.com or fill in the contact form. Our application engineers will reply to you within
a working day (9:00-18:00 CET).
Pre-sale support:
Toll Free: 888-454-1916
Direct Dial: +1 817 865 3334 (ex. 101)
To get an answer faster, please attach to your message:
- Reach model
- Serial number
- For RS2 / RS2+ / RX:
- Scan QR code under the SIM
- card slot cover
- For RS+ and M2/M+:
- You will find it under the bar code
- Full system report
- Emlid Flow app settings →
- System report → Generate Full
- system report