Emlid Support

Product support

Product support



User tips and cases

User tips and cases

Already have Reach and need product support?
Choose your device

Have a question before you buy?

Choosing Reach

  • Check the guide that helps you choose between Reach RS3, Reach RS2+, and Reach RX.
  • Fill out this form to describe your workflow, and we’ll recommend the best Reach for you.
Get started

Pre-sale support:

  • Toll Free: 888-454-1916
    Direct Dial: +1 817 865 3334 (ex. 101)

Where to buy

Choose a purchase method convenient for you:

Docs and tutorials

Explore our guides, video materials and case studies for pre- to post-purchasing experience:

Shipping and payment

To get the shipping timeframes or payment methods view our delivery and payment policy.
Still have questions? Contact our team via contact form.

Ask the Emlid community

Check out our forum —there are Support tips and a lot of information from our users, so your question may already have a solution.

Ask our team

Email us at or fill in the contact form. Our application engineers will reply to you within
a working day (9:00-18:00 CET).

To help us resolve your issue faster, please attach to your message:
  • Reach model
  • Serial number
  • For RS2 / RS2+ / RX / RS3:
  • Scan QR code under the SIM
  • card slot cover
  • For RS+ and M2/M+:
  • You will find it under the bar code
  • Full system report
  • Emlid Flow app settings →
  • System report → Generate Full
  • system report
Pre-sale support:
Toll Free: 888-454-1916

Direct Dial: +1 817 865 3334 (ex. 101)