Last updated: 30/05/2018
Emlid Limited («we») owns and operates emlid.com (the «Website»). On the Website we have:
— web pages for our products,
— blog,
— information pages (like this one),
— online store (store.emlid.com),
— community forum (community.emlid.com),
— documentation (docs.emlid.com).
Through these resources, we deliver essential information about our products, share news, process orders and payments, and provide support.
While using our Website, you can share your Private Information both manually and automatically. This page informs you what information we collect and what for, according to GDPR: General Data Protection Regulation.
We use cookies to recognize your browser and, if you have a registered account, associate it with your registered account. You will need to approve usage of cookies on the Website when you visit it for the first time. You can also disable cookies in your web browser settings.
In addition, we use cookies for website analytics.
We use Google Analytics and Yandex Metrica for website analytics. The collected information is used to track and monitor the use of the Website. This information can be used by Google and Yandex to contextualize and personalize web ads of their advertising networks.
Contact forms can be found on different pages of the Website. These forms will request you to enter your name and email address. We will process this information to answer your questions and to find your previous orders.
When you make an order in our online store, we’ll ask you to enter your:
— name,
— email,
— phone number,
— shipping address,
— billing address,
— payment information.
This information is used to process your order and deliver the goods. It is also stored for bookkeeping reasons. We use this information in GDPR-compliant services:
— DEAR Inventory for orders and inventory management (DEAR privacy policy),
— Xero for accounting and bookkeeping (Xero privacy policy),
— ShipStation for shipping management (ShipStation privacy policy),
— Shipwire for fulfillment processing (Shipwire privacy policy).
We don’t have access to your full payment information. Payment is processed by GDPR-compliant online payment services – PayPal and Stripe. Check their privacy policy pages to see how they can handle your Personal Information:
— Stripe Privacy Policy,
— PayPal Privacy Policy.
When you subscribe to our newsletters you enter your name and email address. We use them to send you our marketing emails. We also use email tracking to monitor and analyze click and open rates. This helps us to improve our newsletter content.
No matter the location we collect explicit consent from all users in order to send our marketing emails. To join the subscribers’ list you should give us your consent to receive the newsletter. You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link found within our emails and changing your contact preferences.
Our email marketing platform is MailChimp. To see how they can handle your Personal Information, check MailChimp privacy policy page.
When you are registering on our forum, you enter your name and email address. Your email address will be verified by an email containing a unique link. If that link is visited, we know that you control the email address.
When you are registered and posting, we record the IP address that the post originated from. We also may retain server logs which include the IP address of every request to our server.
We also use an external authorization software on our forum. It stores your email address and uses it for authorizing on our forum. To find out more about their use of information, please refer to Auth0 Privacy Policy.
You can sometimes find links to other sites on the Website. These third-party sites have their own privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We may need to change this page from time to time in order to address new issues and reflect changes on the Website. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone.
We address privacy issues seriously and are always available at privacy@emlid.com for any inquiries concerning your privacy.