Terms and Conditions

About us

Emlid Limited is developing a Raspberry Pi based autopilot Navio+ and first truly affordable RTK GPS Reach. We are passionate about making high quality electronic devices and building a community around them.


Use of Site

You may only use this site to browse the content, make legitimate purchases, communicate with community members and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase.


Disclaimer of Warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.


Our Rights

We reserve the right to:

  1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
  3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.


Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.


Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.


Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.


Product availability

Lead time is dependent on stock availability. Should we have stock available, orders will usually be dispatched next business day provided payment is validated/received before 1400 hours.

Should the product not be in stock please allow 20 business days plus freight transit time. This will allow for manufacturing and delivery to our warehouse.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Emlid Limited will contact you via email and provide a revised shipping schedule.


Delivery Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.



You can choose between shipping types when making an order. Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises. Please stay alert when employ freight forwarders. Emlid Limited is not responsible for items lost or damaged in shipments when using freight forwarders.
Please note, that the Customer is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of Hong Kong may be subject to import taxes, customs duties and fees levied by the destination country. The Customer may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the Customer; Emlid Limited has no control over these charges, nor can Emlid Limited predict what they may be.


Undeliverable packages

Occasionally packages are returned to us undeliverable. Should this event take place attempt will be made to contact you to make arrangements for re-shipment. Customer takes responsibility for all the mistakes in shipping address provided and covers the expenses on re-shipment and return handling.


Order processing

Order processing will not begin until we receive a confirmed order and full payment.


Refunds/returns Policy

For any kind of refunds and returns please contact us on support@emlid.com. You can cancel your order unless it has been submitted to the warehouse. Items are accepted for return within the 60-day period of reception and only in case they have manufacturing defects. Manufacturing defects will be repaired by Emlid Limited or replaced by with the same item. Returns are credited as store credit only in case when the returned item is discontinued. In case the item has been modified (including, but not limited to, soldering, cutting, removal of parts) by the customer or it was damaged by the customer (including, but not limited to, using power supply of wrong voltage or current, connecting extensions with different logic voltage levels, electrostatic discharge) it will not be accepted for return and will be sent to customer by their expense. Return shipment is the responsibility of the customer. In no event shall Emlid Limited be liable for any damages (including, without limitation, incidental and consequential damages, personal injury, lost profits, or violation of the law) resulting from the use or misuse of the products sold by Emlid Limited.


Payment Options and Pricing

All transactions will be processed in United States dollars (USD).

Emlid Limited endeavours to offer you competitive prices on current products; your total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping).

Emlid Limited reserves the right to change pricing at any time without prior notice.


Banking Details


IBAN: LV66RTMB0000634806665

Bank name: Rietumu Banka

Bank address: Vesetas 7, Riga, LATVIA


For more information about how to order, special order requirements and other payment options, please contact our Support Team on email support@emlid.com.

Emlid Limited is doing business as Emlid.


Registered office

Emlid Limited

Address: 4/F Enterprise Building, 228-238 Queen’s Road Central,

Hong Kong

Email: info@emlid.com

Tel.: +85258088877



We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).



The Conditions will be exclusively governed by and construed in accordance with the laws of Hong Kong whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.


Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.



I understand that all the designs and trademarks are registered to Emlid Limited and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Emlid Limited for any civil action or any legal action deemed necessary against me.